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Customer Data Protection & Privacy Notice

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Who We Are

Landscape Concepts (Podington) Ltd gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

 

Landscape Concepts (Podington) Ltd, registered office is at Brooklyn, Wymington Road, Podington, Wellingborough, Northants. NN29 7HP. Company No 11892786. We are registered on the Information Commissioner's Office Register; registration number A8348189, and act as the data controller/data processor when processing your data. Our designated Data Protection Officer/Appointed Person is Karen Garlick, who can be contacted at Brooklyn, Wymington Road, Podington, Wellingborough, Northants. NN29 7HP.

 

Information That We Collect

Landscape Concepts (Podington) Ltd processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

 

The personal data that we collect from is: -

  • Name
  • Home Address
  • Personal Email
  • Home Telephone Number
  • Mobile Telephone Number

 

We collect information in the below ways: -

 

  • Telephone calls requesting quotations for works to be undertaken.
  • Emails requesting quotations for works to be undertaken.

 

How We Use Your Personal Data (Legal Basis for Processing)

Landscape Concepts (Podington) Ltd takes your privacy very seriously and will never disclose or share without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. You are free to withdraw this consent at any time.

 

 

 

 

 

 

 

 

The purposes and reasons for processing your personal data are detailed below: -

 

  • We collect your personal data in the performance of a contract or to provide a service.
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes.
  • We collect and share data when organizing deliveries for materials and machines need when working on site.

 

Your Rights

You have the right to access any personal information that Landscape Concepts (Podington) Ltd processes about you and to request information about: -

 

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

 

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Landscape Concepts (Podington) Ltd only uses third-parties to carry out our services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

  • Our Employees – Would only be given your name and address to carry out our services.
  • Sub- Contractors – Would only be given your address to carry out their services.

 

 

 

 

 

Safeguarding Measures

Landscape Concepts (Podington) Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

 

  • Restricted access
  • Anti-virus/malware

 

Consequences of Not Providing Your Data [if relying on statutory/contractual requirement basis]

You are not obligated to provide your personal information to Landscape Concepts (Podington) Ltd, however, as this information is required for us to provide you with our services, we will not be able to offer our services without it.

 

How Long We Keep Your Data

Landscape Concepts (Podington) Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

 

Lodging A Complaint

Landscape Concepts (Podington) Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

 

  • Landscape Concepts (Podington) Ltd
  • Karen Garlick
  • Brooklyn, Wymington Road, Podington, Wellingborough, Northants. NN29 7HP
  • 01933413535 karen@landscape-concepts.co.uk

 

  • Information Commissioner (ICO).
  • Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
  • 0303 123 1113 (local rate) or 01625 545 745.